Quality and Guarantee

Driven by dynamism and quality improvement, Sahanddour Gearbox Company received the ISO 9002 Certificate from the Swiss SGS in 1999 to become one of the best in the country. In 2013, it received the ISO 9001-2008 Certificate from BRS, an update to the previous one. Then, in 2017 it made arrangements for the new version ISO 9001-2015, and now it has the ISO 9001-2021 Certificate. In 2014, it received the ISO 29001 Certificates (petroleum, petrochemical, and natural gas industries quality management systems), the ISO 10004 Certificate (guidelines for monitoring and measuring customer satisfaction), and the CE Mark (which indicates conformity with health, safety, and environmental protection standards for products sold within the European Economic Area (EEA)). And now given that customer satisfaction is the most important goal and a prerequisite for the survival of a company, Sahanddour Gearbox Company constantly strives to improve the quality of its products at suitable prices.

The Quality Control Department inspects all the manufactured parts from the beginning to the assembly stage throughout different predetermined Control station based on approved ITP (Inspection Test Plan) and procedures and issues the quality control passport and the work report for a part as a final book.

At present, Sahanddour Gearbox Company is equipped with a gearbox performance test laboratory based on the API standard and the ISO 17025 laboratory requirements standard. The laboratory is in charge of the chemical analysis of parts based on the chosen materials. The percentage of alloy metals and the observance of their standards overshadow their mechanical properties, therefore, a chemical analysis form is issued after doing the actual analysis.

The Hardness Test Unit of the laboratory is equipped with the Rockwell and Brinell static and digital hardness testers, performed by professionals. All the worm gearboxes of Sahanddour Gearbox Company come with a 1-year replacement guarantee and 10-year after-sales service. And specific custom-made gearboxes also come with a minimum of 1-year guarantee and 10-year after-sales service based on the terms of the contract.